QUICK TEST: DID YOU CHOOSE THE RIGHT LAWN CARE COMPANY?
Two quick questions:
Have you had to worry about your service yet?
Does your property look better since you have signed up?
Is your current service worry-free?
You hired a lawn care company because you didn’t want to have to spend time worrying about your property.
Lawn Mowing: Your lawn mowing company should be coming on the same day every single week, and if it rains, they should be emailing you to let you know your day has changed. The team coming out should pass a background check and a drug test. Every week your gate needs to be closed and locked to protect your pets.
Lawn Care: Your lawn care company should be communicating with you before and after every treatment, not just for legal reasons, but for the safety of your family and pets. Every product used must be kid and pet-safe within a few hours after it is applied. Your company also should be sharing information about all of the products they are putting out on your property. When a treatment is complete, your property should have a flag or sign put in letting your neighbors know that there was a treatment completed.
Landscape Maintenance: A landscape maintenance company should always stay on schedule. If that schedule changes due to weather they should let you know as soon as it happens. Once the team comes out they should know exactly what they have to do and make you feel confident in them. Of course, they should pass drug tests, background checks, and be in uniform and professional. Once they have completed the job they should walk you around and show you exactly what was done to make sure you love it. If you are not available when the expert team finishes up, and you don't love how something was done, they should be back in less than 48 hours to make your property look exactly how you want it.
Customer Service: Call your lawn care company right now. Do they answer the phone during their business hours? They should. Are they happy and cheerful when they answer? Can you text them? Do they have an app for you to use? The answer to all of these questions should be YES!
Does your property look better than when you signed up? Exactly how you expected?
You signed up for a lawn care company because you wanted to have a good looking home without spending large amounts of your own precious time worrying about it.
No matter what service you signed up for, your property should look much better when that service is completed.
After Mowing: Your lawn should look like carpet, cut evenly and to the perfect height every week. The edges should be sharp and tight around your beds and all of your hard surfaces.
After a Treatment: Even though the big box companies would tell you differently, you should see results from post emergents (weed killers) in 48 hours or less and results from fertilizer in 1-4 weeks after it has been applied.
After Landscape Maintenance: Your property should be nice, tight, and clean. That simple. If it doesn't look perfect after the service, did they come back and fix it or just leave you in the dust?
When all is said and done, you did not sign up for a lawncare service to waste your hard-earned time and money. You signed up for service because you chose a company you could trust to make your property look beautiful. If your current lawn care company is not up to par, it could be time to start looking for a new one. We recommend checking out our checklist: The 6 Steps to Choosing the Right Lawn Care Company to help you make the perfect choice!





